If you have any questions or need advice, we’re here to help:
Although we cannot guarantee that every product is absolutely perfect, we can assure you of impeccable after-sales service. If your item is damaged during shipping or has quality issues, don’t worry. Simply contact our online support or contact our dedicated after-sales service team at [email protected]. Alternatively, you can fill out the form below and we will get back to you as soon as possible.

Expect a response within 12 hours with a comprehensive negotiation plan tailored to your satisfaction. Our customer-centric approach includes a 24 day return policy. If you encounter any issues within 24 days of receiving your package, we fully support return and exchange options. Your satisfaction is our top priority.

    Our address

    HONG KONG FIRE UNICORN CO., LIMITED

    UNIT2223, 22/F, YAN’S TOWER 25
    – 27 WONG CHUK HANG ROAD
    ABERDEEN
    HONG KONG

    Phone: +852 56349675

    Email: [email protected]

     

    Business hours:

    Monday to Friday: 9:00 – 19:00
    Saturday: 9:00 – 18:00